•   Harpenden, Hertforshire, United Kingdom.
  •   +447907223050

We aim to send your news items to you as quickly as possible.  Estimated delivery times are up to 14 working days from date of purchase. Once the order has been placed your estimated delivery date will be confirmed by email and could be less than 14 workings days. This applies to all UK and overseas sales.

Delivery Policy

Here at La Nikita Latex we pride ourselves on excellent customer service.

We know that you don't want to wait days for your order to arrive. That's why we send every order within the UK Mainland by Signed for Royal Mail Second Class Post. Which means that, all being well, you should receive your parcel the following working day after it has been despatched or within 5 days.

However, although we promise to despatch your order quickly, it should be remembered that delivery is not guaranteed within this timescale and parcels can occasionally take longer to reach their destinations. Parcels sent to Northern Ireland, the Isle of Man, Isles of Scilly, the Channel Islands, certain parts of Scotland, Europe and the rest of the world will usually take a little longer to arrive.

How will my parcel be sent UK mainland?

Please see below * for list of Postcodes which Our Couriers do not count as UK Mainland and therefore charge us extra.

There are two options for your postage either Signed for Royal Mail Second Class for the UK or Tracked Royal Mail Second Class International (all other destinations).

Signed for Royal Mail Second Class postage cost £4.95 / £8.95 dependent on the weight and size of your order and should take 2 - 4 working days for delivery.  Tracked Royal Mail Second Class International postage cost £9.95 / £15.95 dependent on the weight and size of your order. Should the item not arrive within this time scale please contact your local sorting office to ensure that they are not holding the item for you. Please note that Royal Mail do not class an item missing until 15 working days has passed as they say it can still be delivered until this time. Replacements for undelivered orders won't be possible until after this time.

How will my parcel be sent Highlands & Islands, Channel Islands, Isle of Man and Northern Ireland?

* Postcodes included within this section are:

  • AB31 - 38, AB41 - 45, AB51 - 56.
  • FK19 - 20
  • HS1 - 9
  • IV1 - 32, IV36, IV40 - 49, IV51 - 56
  • KA27 - 28
  • KW1 - 17
  • PA20 - 49, PA60 - 78, PA80 - 88
  • PH1, PH5 - 10, PH15 - 26, PH30 - 44
  • ZE1 – 3
  •  

How will my item(s) be sent to Europe and the rest of the World?

Tracked Royal Mail Second Class International postage cost £9.95 / £15.95 dependent on the weight and size of your order. Should the item not arrive within this time scale please contact your local sorting office to ensure that they are not holding the item for you. Please note that Royal Mail do not class an item missing until 15 working days has passed as they say it can still be delivered until this time. Replacements for undelivered orders won't be possible until after this time.

Please note we have made every effort to make our shipping charges as accurate as possible, however occasionally the amount charged may be insufficient to cover the cost. If this is the case you will be given the opportunity to either pay the additional amount or alternatively we can cancel your order and issue a full refund.

Please note our shipping charges do not allow for any charges levied by Customs in the destination country, nor do we accept responsibility for paying such charges.

How will I know when my order has been dispatched?

When your order has been dispatched you will receive an e-mail notification advising of this.

Help! I haven't received my parcel, what should I do?

Contact us - we will do anything we can to help. If an item sent by Royal Mail has not been received it can often be found at the local sorting office awaiting collection. If not, the Royal Mail has a specific procedure that we can follow in the event of a missing parcel.

If your order has been dispatched with Fed Ex or DHL then we can track and trace it using their online system.

For deliveries to Europe and the rest of the world, if your item is not collected and is returned to us then we will issue a refund minus the cost of postage to La Nikita Latex.  If not received, these items will not be deemed to be missing until two weeks have passed.


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